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[personal profile] bextraordinary
*names changed to protect my secret identity*
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Me: Hello

AT&T: Hello, this is AT&T...

Me: Is this AT&T?

AT&T: Yes, this is AT&T...

Me: This is AT&T?

AT&T: Yes This is AT&T...

Me: Is this AT&T?

AT&T: YES! This is AT&T, may I speak to Mr. Byron please?

Me: May I ask who is calling?

AT&T: This is AT&T.

Me: OK, hold on.

At this point I put the phone down for a solid 5 minutes thinking that, surely, this person would have hung up the phone. I ate my salad. Much to my
surprise, when I picked up the receiver, they were still waiting.

Me: Hello?

AT&T: Is this Mr. Byron?

Me: May I ask who is calling please?

AT&T: Yes this is AT&T...

Me: Is this AT&T?

AT&T: Yes this is AT&T...

Me: The phone company?

AT&T: Yes sir.

Me: I thought you said this was AT&T.

AT&T: Yes sir, we are a phone company.

Me: I already have a phone.

AT&T: We aren't selling phones today Mr. Byron. We would like to offer you 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year.

Me: Now, that's 10 cents a minute 24 hours a day?

AT&T: (getting a little excited at this point by my interest) Yes, Sir, that's right! 24 hours a day!

Me: Now, that's 10 cents a minute 24 hours a day?

AT&T: That's right.

Me: 365 days a year?

AT&T: Yes sir.

Me: I am definitely interested in that! Wow!!! That's amazing!

AT&T: We think so!

Me: That's quite a sum of money!

AT&T: Yes sir, it's amazing how it adds up.

Me: OK, so will you send me checks weekly, monthly or just one big one at the end of the year for the full $52,560, and if you send an annual check, can I get a cash advance?

AT&T: Excuse me?

Me: You know, the 10 cents a minute.

AT&T: What are you talking about?

Me: You said you'd give me 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year. That comes to $144 per day, $1,008 per week and $52,560 per year. I'm just interested in knowing how you will be making payment.

AT&T: Oh no, sir, I didn't mean we'd be paying you. You pay US 10 cents a minute.

Me: Wait a minute, how do you figure that by saying that you'll give me 10 cents a minute, that I'll give YOU 10 cents a minute? Is this some kind of
subliminal telemarketing scheme? I've read about things like this in the Enquirer, you know.

AT&T: No, Sir, we are offering 10 cents a minute for...

Me: THERE YOU GO AGAIN! Can I speak to a supervisor please!

AT&T: Sir, I don't think that is necessary.

Me: I insist on speaking to a supervisor!

AT&T: Yes, Mr. Byron. Please hold.

At this point I begin trying to finish my dinner.

Supervisor: Mr. Byron?

Me: Yeth?

Supervisor: I understand you are not quite understanding our 10 cents a minute program.

Me: Is thist a Teeth & Teeth?

Supervisor: Yes, Sir, it sure is.

I had to swallow before I choked on my food. It was all I could do to suppress my laughter and I had to be careful not to produce a snort.

Me: No, actually, I was just waiting for someone to get back to me so that I could sign up for the plan.

Supervisor: OK, no problem, I'll transfer you back to the person who was helping you.

Me: Thank you.

I was on hold once again and managed a few more mouthfuls. I needed to end this conversation. Suddenly, there was an aggravated but polite voice at the other end of the phone.

AT&T: Hello Mr. Byron, I understand that you are interested in signing up for our plan?

Me: No, but I was wondering -- do you have that "friends and family" thing? Because you can never have enough friends and I'm an only child and I'd really like to have a little brother...

AT & T: Click
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bextraordinary

May 2001

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